Privacy Policy

Cab Mangao ("we", "our" or "us") operates the website https://cabmangao.com/ and associated mobile applications (collectively, the "Services"). This Privacy Policy explains how we collect, use, disclose and protect your personal information when you use our Services.

1. Information We Collect

1.1 Information you provide

• Account information: name, email address, mobile number, password, profile photo.
• Booking details: pickup/drop locations, trip time, payment method, ride preferences.
• Payment and billing: card details, UPI ID, transaction history (processed via authorized payment partners).
• Support communications: messages, emails or calls you exchange with our support or drivers.

1.2 Information we collect automatically

• Usage data: pages visited, search queries, app events, and feature usage.
• Device and technical data: device model, OS, browser, IP address, mobile network, and unique device identifiers.
• Location data: approximate or precise location (GPS, Wi‑Fi, or cell tower data) to enable ride matching and navigation. You can manage location permissions in your device settings.

1.3 Information from third parties

We may receive information from third parties such as identity verification providers, background check services, payment processors and analytics providers.

2. How We Use Your Information

• To provide and operate the Services (e.g., match riders with drivers, enable payments, show trip history).
• To communicate with you about bookings, receipts, promotions, and updates.
• To improve our Services, perform analytics, detect fraud, and ensure safety.
• To comply with legal obligations and respond to lawful requests from authorities.

3. Sharing & Disclosure

• With drivers and service providers: we share the minimum necessary information to complete a ride (e.g., pickup location, contact number).
• With third‑party service providers: payment processors, cloud hosting providers, analytics and messaging services who process data on our behalf under contractual obligations.
• For legal reasons: when required by law, to protect rights, or in response to legal process.
• Business transfers: in the event of merger, sale or reorganization, user data may be transferred as part of the transaction under similar privacy terms.

4. Cookies & Tracking Technologies

We use cookies, web beacons, and similar technologies to provide and personalize the Services, analyze trends, and serve targeted ads where permitted. You may control cookies through your browser settings; however, disabling cookies may affect functionality.

5. Security

We implement reasonable administrative, technical and physical safeguards to protect personal data. While we strive to protect your information, no method of transmission or storage is completely secure. We encourage you to use strong passwords and keep your account credentials confidential.

6. Data Retention

We retain personal information for as long as necessary to provide the Services, comply with legal obligations, resolve disputes and enforce our agreements. Retention periods vary by data type and purpose.

7. Your Rights

• Access: You may request access to the personal information we hold about you.
• Correction: You may ask us to correct inaccurate or incomplete information.
• Deletion: Subject to legal restrictions, you may request deletion of your personal data.
• Objection & Restriction: You may object to certain processing activities or request restriction where applicable.

To exercise these rights, contact us at the address below. We may require verification and will respond in accordance with applicable law.

8. Children

Our Services are not intended for children under 13 (or higher age where required by local law). We do not knowingly collect personal data from children without parental consent. If you believe we have collected such data, contact us to request deletion.

9. International Transfers

Your information may be transferred to and processed in countries other than your residence. We will take reasonable steps to ensure adequate safeguards when transferring data internationally.

10. Third‑Party Links

Our Services may contain links to third‑party sites. We are not responsible for their privacy practices. Please review their policies before providing personal information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated policy with an updated effective date. Continued use of the Services after updates constitutes acceptance of the revised policy.

This Privacy Policy applies to information processed by Cab Mangao and our authorized partners. For clarity on any specific processing activity, contact our Data Protection Officer at the email above.